Terms & Conditions
All items are subject to availability. Validly stated prices on our website remain in effect for so long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the goods you have ordered are not available.
Prices may vary according to location - always check your booking total before confirming the full price.
In the event you need to cancel your appointment, we respectfully request at least 24hrs notice for your appointment and 72hrs for packages/groups. Any cancellation or reschedule made less than this could result in a cancellation fee. Bookings can be amended or cancelled online up to 24hrs in advance of your appointment. In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future bookings. Deposits may be required for selected treatments, parties, packages or group bookings.
In the event you are going to be late for your appointment, we respectfully ask you contact our customer service team at your earliest opportunity who can assist
In-store Returns Policy
In-store sales and returns are at the management team's discretion and must be returned unopened, unused and in good condition within 5 working days, citing the reason for the return. Depending on the circumstances, credit may be offered. We do not refund gift vouchers.
You should inspect the product(s) upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or you cancel the order in accordance with your cancellation right and/or you return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the product(s) at a later date. Your statutory rights are not affected.
Accuracy of Content
We have taken great care in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. However, we will only accept orders if there are no material errors in the description of the merchandise or its price as advertised on this website. All prices are displayed including VAT and exclusive of delivery charges. The total cost of your order is the price of the merchandise ordered plus VAT at the current rate and delivery charges as set out in the delivery and returns section of this website. The packaging of products may vary from that shown.
Other Legal Notices
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.
Changes to Legal Notices
We reserve the right to change these terms & conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.
Law, Jurisdiction and Language
This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by Scottish law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Scotland. All contracts are concluded in English. These terms & conditions do not affect your statutory legal rights.