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When should I arrive for my treatment?

We would always recommend arriving 10 minutes before your treatment time.

Can I have a treatment if I am pregnant?

Any massage or facial treatments are not advised during the first trimester. After the first trimester you are able to have most Spa facials and beauty treatments. We also have a special pregnancy menu. Please be aware that your skin will be more sensitive during waxing. If having a tint treatment, you will require a new patch test as the sensitivity of your skin changes during pregnancy. 

How old do you have to be for treatments?

You must be 16 years old for our Spa & Beauty Treatments. We offer a special teen menu for those under 16. For younger children please call or live chat with us to discuss treatment options.


What is hot wax?

Hot wax is applied in a thick layer and left to set. It is gentler because the heat allows the hair follicle to open up before the wax is peeled off. Hot wax removes more stubborn hair and provides a superior finish.

How do I get the most out of my waxing treatment?

Keep the area moisturised, this will enable the hair to break through the skin easily. Exfoliate one to two weeks after being waxed when you feel the hair growing back. Do not exfoliate everyday, just once or twice a week at most. Regularly wash your exfoliating gloves/mit in your washing machine.

How much hair growth do I need before waxing?

We say half centimetre or longer is perfect. If you have a feeling that your hair is too long, don’t worry we will trim it for you.

I've been shaving/using hair removal cream

Let the hair grow to a minimum of half a centimetre long. The longer you can leave it the better. It can take more than one wax to get a smooth result, this is because some previously shaved hair will be in a resting phase and be too short to wax. It will look smooth, but may feel a little stubbly until all the hair has grown out and been waxed.

Do I keep my underwear on?

We do supply disposable pants or you can wear your own underwear, although there may be a risk of wax or creams getting on the fabric.

In what position will I be in during the intimate waxing?

It is all done while you are lying down.

Can I get waxed during my period?

Yes, but please only wear a tampon, we also ask you to use the wipes provided. Please bear in mind that waxing can be slightly more painful when you are premenstrual or menstruating.

How long will my wax last?

Everyone is different. You should get two good hair free weeks, then your hair will start to grow back. This is then the best time to gently exfoliate to help the hair break through the skin. Most people return to the salons every four or five weeks.

Can I have waxing done after work?

Yes! PURE Spa & Beauty salons are open late. Check out our salons for individual opening times.


What is it?

Operating at 40 deg C, an infra-red sauna uses light to create heat which is absorbed by the surface of the skin.

What are the benefits?


  • The body eliminates toxins by sweating, infra-red saunas allow your body to eliminate around seven times more toxins than a traditional sauna


  • Infra-red saunas help to balance your body’s primary stress hormone, cortisol. The heat from the sauna also helps relax muscles and relieve tension in your body which in turn allows you to relax and de-stress

Pain Relief

  • Infrared saunas increase circulation and relax muscles which helps to reduce muscle aches or joint pain caused by inflammation

Weight Loss

  • The heat generated by an infra-red sauna will cause your body’s core temperature and heart rate to increase (similar to the increased heart rate you experience while exercising). Your body then has to work harder to reduce your core temperature which results in your body burning more calories. A 30-minute infra-red sauna can burn roughly 600 calories.

Improved Circulation

  • Consistent infra-red sauna sessions can help to stimulate blood flow, improve muscle recovery, and decrease pain and inflammation after exercise.

Skin Purification

  • By eliminating toxins from your pores and increasing circulation allows for clearer, softer and healthier looking skin.

What is the difference between that and a normal sauna?

An infra-red sauna uses light to create heat whereas a traditional sauna uses heat to warm the air which in turn, warms your body.

What do I wear?


Is there anything else I need to bring along?

No, we will provide towels and a robe.

Will I be on my own or with someone else?

You can choose to be alone or with someone you know in the sauna. We do not allow more than 3 people in the sauna at any one time due to its size and recommend only 2 people at any one time for comfort. We would never put you in a sauna with a stranger.

How often can you have the sauna?

We recommend using the sauna once a week. It is the perfect pre-treatment to a massage.


How often can you have these done?

Up to once a week

How far between each treatment can you have it?

7 days.

How long do you need to leave the stuff on for after the treatment has finished?

Leave the solution on your body for at least 12 hours after your treatment.

How many days before holidays or an event should I get it done?

As the maximum results are seen after 72 hours, we would recommend having the treatment 2-3 days before.

What do I wear during it?

We can provide you with disposable pants or you can wear your own if you would prefer. The oil from the products can transfer to your clothes so avoid wearing your best underwear/clothing until you have washed the product off your skin.

What is the process?

  • Measurements (optional)
  • Dry Body Brush to will remove dead skin cells, open pores, start your lymphatic drainage and get your circulation moving
  • You will be massaged with the Shrinking Violet solution and wrapped in a body wrap unique to the treatment.
  • You will then be asked lie down on the bed for one hour. The bed is heated and you will be covered in blankets to keep you warm and for the treatment to take effect.
  • During this time, you will be given a PURE facial.
  • After the hour, you will be asked to get up and the wrap will be removed.
  • You will then be re-measured to see the instant results (optional)

Will I expect results straight away?

Results can be seen immediately but after 72 hours you will be able to see the maximum effect


What is it?

The Elemis BIOTEC is an electrical facial which combines hands-on therapy with bio-electric technology to reboot cellular performance; stimulate unresponsive cells and enhance your skin’s ability to repair and renew itself. After a consultation with your therapist, they will choose one of seven unique facials to best suit your skin type and any concerns you may have.

What are the differences compared to a normal facial?

An Elemis BIOTEC facial is not as relaxing as a normal facial but achieves immediately visible results.

Am I better to have the 30 minute or one-hour facial?

The one-hour facial will allow for a deeper cleanse and longer lasting results.

What benefits are there?

There are different benefits with each different facial.

BIOTEC Firm-a-Lift

  • Dramatically improves muscle tone to help lift facial contours
  • Visibly plumps and firms jowls, cheeks, chin and the jawline
  • Smooths out the deepest wrinkles
  • Deeply hydrates the skin for maximum skin health
  • Protects against urban and environmental skin damage, preventing ageing
  • Skin looks healthier

BIOTEC Anti-Pigment Brightener

  • Brightens and illuminates the complexion
  • Leaves the skin translucently clear and more even
  • Helps reduce the appearance of age spots, discolouration and irregular pigmentation
  • Reduces the visible dullness that develops over time
  • Helps reduce oily shine and visible pores
  • Super-hydrates and softens the skin

BIOTEC Skin Resurfacer

  • Deep cleanses the skin
  • Resurfaces and increases skin smoothness
  • Balances uneven skin tone
  • Visibly smooths superficial scarring and treats blemishes
  • Reduced the appearance of fine lines and wrinkles
  • Skin looks healthier

BIOTEC Radiance Renew

  • Re-energises dull, tired looking skin
  • Brightens and evens out skin tone
  • Minimises discolouration
  • Reduces dark circles under the eyes
  • Protects against urban pollution and environmental damage that causes skin ageing

BIOTEC Blemish Control

  • Deep cleanses and detoxifies the skin
  • Repairs damaged tissue and heals scarring
  • Reduces inflammation
  • Rebalances oil production
  • Restores vital moisture levels

BIOTEC Sensitive Skin Soother

  • Soothes and calms redness and sensitivity
  • Restores vital moisture levels
  • Skin feels calm and comforted
  • Maximises cell regeneration
  • Improves circulation and brings oxygen to the skin cells

BIOTEC Super-Charger for Men

  1. Improves appearance and firmness of skin
  2. Significantly increases skin hydration and moisture levels
  3. Delivers a progressive lifting effect
  4. Promotes healthy cell renewal
  5. Protects against urban and environmental skin damage, preventing ageing


I haven't had a tan before what do I wear?

You should wear whatever you feel comfortable in, most women go topless and wear a dark thong (We have disposable thongs available) However it is entirely up to you, many ladies feel more comfortable wearing a bikini. We recommend any clothing worn during the misting process should be dark, although the tanning solution will wash out it is more likely to stain lighter clothing.

Do I need a patch test if I have used St Tropez before?

If this is your first spray tan at PURE Spa & Beauty then yes, you do require a patch test at least 24 hours before your treatment. Just pop into the salon and we will apply a small amount of the tan behind an ear or to the crease of your arm. You will need to leave it on for 24 hours. Providing you have no reactions we will carry out a spray tan.

Can I use deodorant or moisturiser beforehand?

Do not apply deodorants or perfumes as these can prevent the absorption of the tanning solution. Do not use moisturisers on the day of your tan as they can act as a barrier to the solution.

How long do I leave it on for?

Ideally, leave it for between 8-12 hours, the tan will keep developing for up to 24 hours. If you get your spray tan done at the end of the day and then go to bed wearing it. You can then wash it off in the morning. We recommend to have a shower, not a bath.

Are there different colours?

Yes we have 2 shades Classic Light and Dark Bronze

How long will the tan last?

Your tan will last up to 7 days. It is possible for your tan to last longer if looked after well.

How do I wash it off after?

We recommend that you leave it on for 8-12 hours and then have a shower to wash it off.

Will it stain my clothes/bedding?

We recommend any clothing worn during the tanning process should be dark, although the tanning solution will wash out it is more likely to stain lighter clothing.

What if it doesn’t look right the following day?

Don’t panic. If you give us a call we arrange for you to come back in and see a therapist.

Will the tan smell?

St Tropez now features AromaguardTM fragrance technology which eliminates the tell-tale self-tan aroma by a minimum of 70%

Can I have other treatments on the same day as a tan?

We would recommend that you only have a manicure or pedicure on the same day.


Do you offer a student discount?

We do offer a student discount - students with a valid, recognised student ID receive 20% off bookings Monday-Thursday, and 10% off bookings Friday-Sunday. Not valid in conjunction with other offers or discounts, discount applied on checkout, bookings only, dependent on availability