PURE Spa & Beauty are looking for exceptional individuals to join our Front of House Team in our spa Silverburn, Glasgow. Our Front of House Teams are fundamental to the operations and the PURE client journey so we are looking for individuals with excellent customer service skills, a passion for beauty and spa, great organisational skills and real attention to detail.
We require dedicated individuals that want to join the UK’s Day Spa of the Year 2013, Employer of the Year 2015 & Beauty Salon of the Year 2016.
Your main aim as a part of the team will be to make sure the Front of House runs as smoothly and efficiently as possible. You will be expected to handle booking enquiries, utilise the appointment diary through effective diary management and maximise opportunities to increase salon sales through recommending additional treatments, retail products or gift vouchers. You will also be required to take clients through our unique client journey and host all areas of the spa. You will build key relationships with hotel staff and sales and marketing teams to drive further business into the spa. Our reception teams are usually the first impression of PURE and you need to be able to make a fantastic impact on our clients!
You will receive an excellent benefits package, competitive salary, coupled with a fantastic bonus opportunity, staff excellence rewards programme, and friends and family discounts. We also offer excellent training and development opportunities internally throughout PURE Group.
Skills and Characteristics Required:
Required experience: Similar roles: 1 year
Job Type: Part-time