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FREQUENTLY
ASKED QUESTIONS
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On
this page, we have sought to answer some of the questions that
we are asked from time to time about specific treatments at PURE.
If you have any questions that are not answered below, or have
any queries relating to any of our products or services,
please do not hesitate to contact us and one of our team will
be on hand to help.
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WAXING
What
do I wear for a bikini wax?
In a normal bikini wax, you keep your own knickers on throughout the
treatment. You will be
shown how to stretch your skin by the therapist to ensure that the
hairs are removed correctly and to minimise any discomfort.
What
happens in a Brazilian?
In a Brazilian bikini wax, the hair is removed much further in and
under, leaving a thin strip all the way round.
The Brazilian is deal for thong wearers.
In a Brazilian treatment you keep your own knickers on and
you will be shown how to stretch your skin by the therapist to
minimise any discomfort.
Does
it hurt to have a bikini wax?
Most people experience a mild discomfort during any type of waxing,
and bikini areas are similar. At
PURE, our therapists are trained
to minimise any discomfort as much as possible by the use of
particular stretching techniques and correct use of wax to ensure
that any waxing is as pain free as possible.
If you are concerned about discomfort, you can take
painkillers prior to your visit which may help – Ibuprofen is the
best, but please ensure that you take all painkillers according to
the instructions or on the advice of your doctor.
What happens in a Hollywood?
In a Hollywood wax, all the hair is removed from the
bikini area, including all hair underneath.
This is a specialist form of waxing and requires specialist
waxing training to ensure that the hairs are removed in the safest
and most comfortable way. You
will be provided with disposable knickers for your treatment.
This helps to stretch the skin in the correct way to ensure
the hair is removed with the least discomfort.
The method of waxing is different from normal bikini waxes
and smaller areas are worked on, so it takes slightly longer.
It
is my first Bikini wax – could I have a Hollywood?
If it is your first time waxing, we would recommend starting with a
normal bikini and working your way up to a
Hollywood.
Why
does my skin go red after waxing?
Often the skin will appear red after waxing. This is a common
reaction and is caused by blood coming to the surface after the
hairs have been removed. Any
redness of the skin should disappear within 24 – 48 hours.
Applying a topical cream such as Australian Bodycare Hand
& Body Lotion (£7.50 for 200ml) can soothe the skin and calm
any redness.
I
have heard about diseases that you can catch through waxing – is
it safe?
There have been reports of people catching diseases through waxing,
although this is apparently extremely rare and is as a result of
cross-contamination between the wax pot and spatulas in salons where
the spatulas are re-used and not disposed of between clients.
Although PURE have used
the wax pot system in the past, we always used fresh disposable
spatulas for every client. PURE
is always concerned with the safety of its clients, so in 2005 we
moved all of our waxing over to the PhD system, a new technology
waxing system. With this
system, the wax comes in a tube and a disposable applicator head is
applied for each client, which has a special system to ensure that
there is no cross-contamination of wax or applicators.
This method is the safest method of waxing available
today, and PURE uses this system
for all waxing, including bikini areas.
I
have heard that hot waxing is better for the bikini area – why do
you not use the hot wax system?
The hot wax system is said to be better than other waxing systems
for the bikini area, because the heat of the wax opens the pores,
allowing the hairs to be removed easier and therefore making it less
painful. This is true in
theory, but after much research, PURE
has not found any conclusive evidence to say that this method of
waxing is definitely better for bikini waxing.
On the downside, a hot wax system is less hygienic than other
waxing systems because the heat of the wax, and the fact that it is
applied with fingers or spatulas makes it much less hygienic, a
factor that we are particularly concerned about for the bikini area.
The preference for hot wax seems to be a personal one, down
to the preference of the individual being waxed.
Clients who have switched to PURE
and the PhD system of waxing, have said to us that they see either
no difference or reduced levels of discomfort after having the PhD
system.
Do
you do men’s ‘back, sack & crack’ waxing?
We do not currently offer
'back, sack and crack' waxing for men.
Again this type of waxing requires specialist training, and
we would recommend checking therapist’s credentials if you find a
therapist offering this service.
We do however offer all other kinds of waxing for men.
See our PURE
for Men page for more information.
TINTING
What
is eyelash tinting and why would I want eyelash tint?
Eyelash tinting uses a very mild peroxide to dye your eyelashes a
darker colour, giving the illusion of thicker, longer lashes without
the need to wear mascara! Imagine a mascara that lasts 4-5 weeks
without smudging! You can also have eyebrows done too. Eyelash
tinting is great for a holiday because you don't need to worry about
streaking mascara and the treatment will last your entire holiday
and beyond! If you have never had the treatment before, you
will need a patch test in advance to check that you are not allergic
to the dye, but this can be done free of charge at any PURE salon.
We recommend tinting for any time of the year, it only takes 20
minutes and you also get a free scalp massage. Why not give it a
try?
TANNING
What should I wear for a tanning
treatment?
We recommend wearing loose, dark clothing when visiting for a
tanning treatment, as you don’t want clothes to rub after the
treatment and rub your newly applied tan off! When you arrive
for the treatment, you will be given disposable knickers or briefs
to wear during the treatment.
We recommend that ladies do not put their bra back on after a
treatment to ensure that you don’t end up with strap lines.
How
long should I leave before I shower after a tanning treatment?
We recommend leaving at
least 10 hours before showering, to be sure that the tan has
absorbed into your skin properly.
PURE uses SUN Labs tan,
which comes with a 'guide colour', so you will look tanned when you
leave the salon, and when you shower, the guide colour will come
off, allowing your natural tan to shine through.
Why
do you use SUN Laboratories?
PURE
uses SUN as it is one of the longest lasting fake tan products
available, and it has a natural green base to the liquid so there
is no danger of getting that ‘orange kissed’ look.
It also comes in two colours so you can tailor the colour to
suit your needs. If you want to go really dark, there is also
an option to add tan intensifier.
You can also purchase SUN at PURE
to use at home, and your tan will last even longer if you keep it
topped up with colour every 3 to 4 days.
MASSAGE
Do
I have to take all of my clothes off for a massage treatment?
When you arrive for your
treatment, you will be shown into the treatment room where your
massage is to take place, and you will find space to remove your
clothes. You should
leave your briefs on, and if you are having a back, neck and
shoulder massage, there is no need to take your lower-half clothing
off, but we do find it is a more comfortable feeling if you take all
of your clothes off apart from your briefs/knickers.
You will be covered in towels for the treatment and the
therapist will move the towels during the treatment in order to work
on different areas of the body. Ladies
should remove their bra when having a massage so that it does not
get in the way during the treatment.
Your therapist will cover you in towels throughout the
treatment.
SPA
What
should I bring with me to the spa?
Just bring yourself –
we will take care of the rest! When
you arrive, we will take your coat to hang in our cloakroom and the
receptionist will escort you to the spa changing rooms, where she
will hand you a locker key and explain where everything is.
In your locker you will find a PURE
robe and slippers. The
slippers are complimentary and yours to take home at the end of your
visit. Take your clothes
off down to your underwear and leave them in your locker and put
your robe and slipper on. Make
your way to the relaxation area where you will be greeted by your
therapist.
How
long will I be at the spa?
The times quoted in our
spa therapy menu are for the treatment only.
We recommend allowing at least an extra 15 minutes prior to
your treatment and 30 minutes after your treatment to get the most
out of your visit to the spa. Your
therapist will spend time with you before your treatment in
consultation so that she can tailor the treatment to best suit your
needs.
GENERAL
Where
is PURE?
PURE
currently has three locations
in Edinburgh and Glasgow, Scotland – a
city centre based contemporary beauty salon on Lothian Road
Edinburgh, a
beauty salon and day spa in Ocean Terminal Edinburgh and a beauty
salon and day spa in the Silverburn shopping centre in Glasgow.
Is
there parking at your
Lothian Road
salon?
The nearest parking to
our
Lothian Road
salon is the public car park underneath the Scottish Widows offices
round the corner from the salon in
Semple Street. If you are driving up
Lothian Road
away from town, you need to turn right at Woolworths and continue
round the road into
Semple Street. The car park is first
left into
Semple Street.
If you are coming from Tollcross, you need to head either left or
straight across Tollcross into the road that goes past the fire
station – don’t go straight down
Lothian Road
or you won’t be able to turn off.
Now you just need to go straight and turn right at the
traffic lights onto
Semple Street. The car park is first
left.
Where
are you on
Lothian Road?
We are situated on the
right hand side if you are heading up from
Princes Street, the same side as the Sheraton Hotel and Odeon Cinema.
We are less than half a mile from
Princes Street, just past the Odeon, near to Woolworths.
Where
are you at Ocean Terminal?
We are situated on the
second floor, just opposite the entrance to Britannia, at the
Debenhams end of the shopping centre.
There are escalators in the middle of the mall which go to
the second floor and lifts in Debenhams and next to Britannia.
There is ample free parking in both surface and multi-storey car
parks.
Where
are you at Silverburn?
We are situated on the first floor next to Debenhams and
opposite the centre main entrance in The Square. There is a
staircase and lifts that bring you up to the salon entrance.
There is ample free parking in both surface and multi-storey car
parks. If you are parking in the multi-storey car park, park
on level 2 or level 4 at the Debehams end of the car park for easy
access to PURE.
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